diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 5591934541
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. Wait for the signal to be stable, then click on send OTP and wait for the time to elapse. If you don't receive the OTP, use the app's support system to seek assistance through live chat.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using your active account number. If your number has changed, send your updated KYC details to our customer support via email to facilitate account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to successfully log in and use the updated app. Once updated, you can play without any problems.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means users can only access the funds they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all necessary KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details. Having all this information on file will facilitate a smoother process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This can temporarily extend the overall processing time beyond the initial time frame.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. This means bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failed, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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